- How to pick-up: K-Royal Palace PASS exchange voucher (QR) code (purchaser’s email) → Exchange for a physical PASS on-site (one-time only)

- Pick-up Location 1: K-Royal Culture Festival Information Center, Gyeongbokgung Palace (next to the Gyeongbokgung Palace Ticket Office by Gwanghwamun Gate)

- Directions: 161, Sajik-ro, Jongno-gu, Seoul (Gyeongbokgung Station, Subway Line 4, Exit 5)

- Period: Saturday, April 27 – Sunday, May 5, 2024, from 10:00 to 18:00

- Pick-up Location 2: Incheon International Airport (Terminal 1), the counter no.13 at the arrival hall

- Period: Tuesday, April 23 – Saturday, May 4, 2024, from 10:00 to 18:00